About TradeCapture OTC, Corp.,
The Creators of Tap and Trade
Mission Statement
Our company’s mission is to be the premier software provider for electronic trading via the iPhone and iPod touch for exchange traded futures and OTC contracts in the commodity industry, including global crude oil, refined products, natural gas, coal, agriculture, foreign exchange/financials, metals, and other related marketplaces.
Overview of Company
TradeCapture OTC, Corp. is a leading global provider of web-enabled solutions designed and developed for companies in the field of commodity trading and risk management. Our team includes some of the most experienced software designers, developers, and business analysts in the commodities industry today. Since our inception, our main goal has been to provide the trading community with the most robust, user-friendly, enterprise-wide software package available. Our firm continues to launch new products that address customers’ needs and adjust to dynamic market demands such as our new Tap and Trade application for the iPhone and iPod touch. Our staff is comprised of leaders in the development of trading and risk management systems and has won numerous industry awards including Energy Risk Magazines prestigious Software House of the Year as well as numerous awards for customer service. Our firm is committed to the development of Tap and Trade on the iPhone and iPod touch as a strategic initiative for our company’s continued growth in the Commodity Trading Industry.
Building Products by Listening, not Telling
Our approach to business is to listen to our clients and learn from them. Our willingness to listen and respond to our clients’ needs has allowed us to develop long term partnerships with select clients who are particularly well-suited for what is in effect a symbiotic relationship, those who recognize that they can and should help us drive the evolution of our software to our mutual benefit. While all of our clients have had some input into the further development and direction of our product, many have truly taken the lead in working very closely with our firm to drive the direction of new features and functionality. Our ability to work with our key customers in this manner affords our company with the ability to develop and update software that remains in tune with changing market conditions and requirements. Each of these clients have their own unique perspective of the energy market, and the knowledge we have gained from working together closely with these partners has resulted in the robust functionality found in our software today, including our newly released Tap and Trade application for the iPhone and iPod touch.
Seeing the Client Through to Success
In our experience in years in the industry, we have found that the number one complaint that users have is failure to find relationships with vendors that see it through to success for their clients. You want someone who will live and breathe your needs and concerns and who will always be there to understand and address those needs. We consider it a privilege that a customer selects our company and our products, and we remain constantly aware of our responsibility to ensure that our customers are pleased that they did. Unlike others who may drop their products on your doorstep, rarely to be seen or heard from again, we do all that we can to serve you as fully as possible as you utilize and become more and more familiar with our products. Because our products have such a great breadth of functionality, this growth process is typical with our clients who become increasingly aware of the many features and functions of our software as they continue to use it.
By offering every conceivable support service, and by maintaining a staff of dedicated, conscientious professionals who are among the best trained in their field in the world, and particularly so in the commodity markets, we remain ever vigil and consistent in addressing the needs of our customers, never leaving them when they are only part of the way there. We continue to strive to do all that we can to ensure that our customers get the most out of our products and our services. While our approach is not always the easiest to take, which is why many of our competitors do not take this approach, we believe that in the end we will always win out by treating our customers and their needs the way we would expect to be treated in kind. It is this philosophy that, perhaps more than any other, truly separates us from our competition and has allowed us to obtain, maintain and continually strengthen relationships with many of the biggest and best commodity trading firms in the industry.
Our Vision for the Coming Years
One of the challenges faced by companies in the software industry is to continue to stay at the forefront as a leader in providing software solutions, by anticipating and addressing their users’ ever-changing needs. We believe very strongly in our vision that the market for our Tap and Trade application delivered via the iPhone and iPod touch will continue to be extremely broad and growing, with a vast array of additional opportunities with commodity traders who stand to benefit tremendously from its use remaining as yet untapped. We further believe that we must continue to focus upon and work diligently with leading traders, brokers, FCMs, and Exchanges in order to continually enhance the features and functions of Tap and Trade in order to meet these ever-changing needs